We get asked all the time - how is it possible that you can pay such high interest rates to Lenders? What’s the trick? Where’s the catch? And we always say - there’s no catch! It’s simple and straightforward. We have cut out the middleman, and we don’t spend money on unnecessary expenses. We have taken this approach because you, as clients, are important to us! Here are 4 things we don’t spend money on:

 

1. Elaborate Headquarters or Offices

While fancy office spaces may seem necessary to some companies, we don’t think they are. All of our processes are completed online. There is no need for clients to come see us in person so why would we need elaborate, big offices? The whole Barbados team (including our CEO) works out of two small office spaces in Regus, One Welches. The first office is about 200 square feet. That’s about the size of a bedroom, which is ironic considering you never have to leave your bedroom in order to have a relationship with Carilend! The second office is about 80 square feet and is used for small meetings or conference calls. We are a close knit group - literally and figuratively!

 

2. Paper

Since all of our processes are online, we are a completely paperless company. We don’t send out paper statements either because all of your lending or borrowing activity is available online. This means you can access it 24 hours a day 365 days a year. No need to wait for that piece of mail each month to then have to discard it or file it away. Less paper for you and less paper for us! Less paper also means less money spent on printers, ink, toners and all the other associated costs.

 

“We have cut out the middleman, and we don’t spend money on unnecessary expenses.”

 

3. Call Centres

Have you ever wanted to ask a simple question about your account, but had to go through a call centre to get an answer? You dial the number, press 1 for English, press 2 for accounts, input your account number, wait 4 minutes and 32 seconds for a representative, and then you have to prove your identity to the representative - all so you can ask what that $2.80 charge on your statement is for?!  Lucky for you through Carilend, all the information you need is available online through your Carilend account. You can see all of your transactions, including funds paid in, withdrawals and interest earned. There is no need to speak to anyone to see what’s going on with your account. Plus there’s no hidden costs so you would never have to worry about a miscellaneous fee anyways! Of course we are always happy to help if you do have a question and are available by phone or email, but everything can be accessed online, easily and securely.

 

4. Free Extravagant Giveaways

Some companies use this approach, but these giveaways aren’t actually free. You pay for them somewhere along the line. At Carilend, you won’t find us handing you “free” iPads or cruises just for signing up, paying in funds or accepting a loan. We believe in Carilend and the Peer to Peer process. We know that you’ll love lending and borrowing through us and once you start with us, we hope you’ll tell all your friends about how easy and wonderful it is.

 

Of course there are a few things that we believe in spending money on, especially when they make a difference to you.

 

1. State-of-the-art Technology

Due to the nature of Peer to Peer lending, our business operates online, and we have worked hard to ensure that our technology is the best. We have licensed our platform from a leading UK firm who uses this technology to operate Peer to Peer lending businesses in the UK and Europe. This technology is flexible, robust and incorporates all the protections and processes required by the regulators in the UK and Europe to manage risks and keep Lenders' money safe. Furthermore for client-screening purposes, we use technology which was originally developed for the security and border control sectors to screen out fraudsters and impersonators. Should you ever encounter a technological problem or see an improvement that can be made, please let us know at This email address is being protected from spambots. You need JavaScript enabled to view it. as we are always looking to improve so we can better serve you!

 

2. People

Even though our system is highly automated and most nearly everything is completely online, we still know the value of investing in the right people. We have a diverse, energetic and reliable team with over 100 years of banking and finance experience. Through continuous training and personal/professional development, we aim to better ourselves for your benefit. We also spend a lot of time on team building activities to ensure we remain cohesive. We believe it’s important to spend time together so that we can work together better as a team to ensure that you receive the best customer experience. A happy team makes for happy clients. Please have a look at our website to see who makes up our team.

 

We hope this gives you a better idea of what Carilend stands for and what we believe in. We put you at the forefront of our business. Register now to become a part of this exciting journey!